Privacy Policy

Introduction

Nutrilink is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our educational website.

This policy is designed to comply with applicable Indonesian privacy regulations and international best practices for data protection.

Information We Collect

Information You Provide Directly

We may collect the following information that you voluntarily provide to us:

• Email Address: When you subscribe to our educational newsletter or contact us through our contact form
• Contact Information: Name, email address, and any other information you choose to provide when contacting us
• Feedback and Correspondence: Any information you provide when you communicate with us

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

• Usage Data: Information about how you access and use our website, including pages viewed, time spent on pages, and navigation patterns
• Device Information: Type of device, browser type, operating system, and IP address
• Essential Cookies: We use only essential cookies required for basic website functionality

How We Use Your Information

We use the information we collect for the following educational and operational purposes:

• To provide and maintain our educational website
• To send educational newsletters and information about nutrition topics to subscribers
• To respond to your inquiries and communicate with you
• To improve our website content and user experience
• To ensure the security and proper functioning of our website
• To comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you subscribe to our newsletter or contact us, you provide consent for us to process your information
• Legitimate Interests: To operate and improve our educational website and respond to inquiries
• Legal Obligations: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and delivering educational content, subject to confidentiality obligations
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage and transmission protocols
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Under applicable privacy laws, you have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to legal obligations
• Objection: You may object to the processing of your personal information in certain circumstances
• Withdrawal of Consent: You may withdraw your consent at any time, including unsubscribing from our newsletter
• Data Portability: You may request a copy of your information in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Newsletter and Communications

If you subscribe to our educational newsletter, you may unsubscribe at any time by:

• Clicking the unsubscribe link in any newsletter email
• Contacting us directly at [email protected]

Please note that even if you unsubscribe from newsletters, we may still send you important administrative communications related to your inquiries.

Cookies and Tracking Technologies

Nutrilink uses only essential cookies required for basic website functionality. We do not use tracking cookies, advertising cookies, or analytics cookies that collect personal information. For more information, please see our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites for educational reference purposes. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of Indonesia. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than Indonesia. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Nutrilink
Jl. Melati No. 42
Surabaya 60112, Indonesia
Phone: +62 31 8 76 0 92
Email: [email protected]

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Indonesia. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts of Indonesia.